Depends on your audience. If you’re running a business with users that are technically astute, then it’s more like the 99/1 rule. Businesses like Brightkite built out their product by tapping into collaborative users and listening to everyone may prove to be more important than someone with a more traditional online business model. Older models (like a job board) are more likely to...
Does the 80/20 Rule Apply to Online Products?
D