Monday and Wednesday, Professor Stephen Haag came in and lectured on Metrics. One of the promises of IT is the ability to know where your business is. The trick is measure what is measurable (as crazy as that sounds), essential to the business and most importantly compare yourself to your competition and not just your internal benchmarks. One of the quotes he showed at the beginning of the...
Information Technology Strategy: Class 5 & 6 – Metrics
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